Cancellation policy

At Hampton Handcrafted, sometimes, we offer a few special ways to shop beyond standard purchases. Here's how you can adjust or cancel them if needed.

Subscriptions
If you sign up for a subscription, you’ll get repeat deliveries based on the schedule you choose—like monthly restocks of your favorite candles! Your payment info is stored securely, and you’ll be charged each time we ship—unless you paid upfront. Some subscriptions auto-renew, but if you don’t want that, you can cancel anytime. Just use the link in your order confirmation email to manage or cancel your subscription. See our return policy for details on refunds.

Pre-orders
Pre-orders are for items not yet in stock. We might collect a small deposit or store your payment info, then charge the rest once the item is ready to ship. You can cancel a pre-order before it ships. After fulfillment, normal return rules apply—see our return policy for more info.

Try Before You Buy
With try-before-you-buy items, we authorize your payment method but don’t charge immediately. You’ll have a set period to decide if you want to keep it. If you keep it past that time, we’ll charge the full amount.

And as always, if something’s not right, just reach out—we’re here to help!